{"id":321,"date":"2017-09-09T12:30:00","date_gmt":"2017-09-09T11:30:00","guid":{"rendered":"http:\/\/printfactory.pagesandinkdigital.com\/?page_id=321"},"modified":"2020-12-17T13:32:50","modified_gmt":"2020-12-17T12:32:50","slug":"terms-and-conditions","status":"publish","type":"page","link":"https:\/\/printfactory.com.ng\/terms-and-conditions\/","title":{"rendered":"Terms And Conditions"},"content":{"rendered":"\n  <div id=\"page-header-434432359\" class=\"page-header-wrapper\">\n  <div class=\"page-title dark featured-title\">\n\n        <div class=\"page-title-bg\">\n      <div class=\"title-bg fill bg-fill\"\n        data-parallax-container=\".page-title\"\n        data-parallax-background\n        data-parallax=\"-\">\n      <\/div>\n      <div class=\"title-overlay fill\"><\/div>\n    <\/div>\n    \n    <div class=\"page-title-inner container align-center flex-row medium-flex-wrap\" >\n              <div class=\"title-wrapper is-xlarge flex-col text-left medium-text-center\">\n          <h1 class=\"entry-title mb-0\">\n            Terms And Conditions          <\/h1>\n        <\/div>\n                    <div class=\"title-content flex-col flex-right text-right medium-text-center\">\n        <div class=\"title-breadcrumbs pb-half pt-half\"><nav class=\"woocommerce-breadcrumb breadcrumbs uppercase\">Home<\/nav><\/div>      <\/div>\n    <\/div>\n\n     \n<style>\n#page-header-434432359 .page-title-inner {\n  min-height: 220px;\n}\n#page-header-434432359 .title-bg {\n  background-image: url(https:\/\/printfactory.com.ng\/wp-content\/uploads\/2018\/09\/printfactory-page-header.jpg);\n}\n#page-header-434432359 .title-overlay {\n  background-color: rgba(0, 0, 0, 0.75);\n}\n<\/style>\n  <\/div>\n    <\/div>\n  \n\n\t<section class=\"section\" id=\"section_1342269992\">\n\t\t<div class=\"bg section-bg fill bg-fill  bg-loaded\" >\n\n\t\t\t\n\t\t\t\n\t\t\t\n\n\t\t<\/div>\n\n\t\t\n\n\t\t<div class=\"section-content relative\">\n\t\t\t\n\n<div class=\"row\"  id=\"row-980540672\">\n\n\n\t<div id=\"col-628655888\" class=\"col small-12 large-12\"  >\n\t\t\t\t<div class=\"col-inner\"  >\n\t\t\t\n\t\t\t\n\n<h4><b>GENERAL INFORMATION FOR OUR WEBSITE AND OFFLINE USAGE\u00a0<\/b><\/h4>\n<p><span style=\"font-size: 90%;\">The following terms and conditions apply to all transactions with\u00a0www.printfactory.com.ng.<\/span><\/p>\n<p><span style=\"font-size: 90%;\">Please read these Terms and Conditions carefully before ordering any products from our website or offline. The placing of an order indicates your acceptance of these terms and conditions. If you have any questions or feel unsure about any of the content please contact Customer Service Team before placing an order. Please read them carefully and print a copy for future reference.<\/span><\/p>\n<p><span style=\"font-size: 90%;\">Every offer of a product and\/or service on our website and offline as well as every transaction, order and agreement that is concluded through our site is governed by our Terms. The applicability of any terms and conditions of the customer or any third party on behalf of the customer is expressly dismissed and shall not apply, even if printfactory.com.ng has not specifically rejected them.<\/span><\/p>\n<p><span style=\"font-size: 90%;\">These terms and conditions do not affect your statutory rights. By placing an order through our website or offline, you confirm that you are legally (must be at least 18 years of age) capable of entering into binding contracts, that the personal information which you provide when you register as a customer and place an order is true, accurate, current and complete in all aspects, and that you do not impersonate any other person. <\/span><\/p>\n<p><span style=\"font-size: 90%;\">Printfactory.com.ng reserves the right to review and make changes to this Site and to these Terms and conditions at any time without prior notice. Therefore you should read you these Terms each time you access our website or order offline.<\/span><\/p>\n<p><span style=\"font-size: 90%;\">As part of our effort to make further improvements to our services we provide to our customers telephone calls with and by us may be recorded or monitored. We also may monitor incoming and outgoing emails.<\/span><\/p>\n<p><span style=\"font-size: 90%;\">You also agree that we may provide all legal communications and notices to you electronically by posting them on our website or by sending an e-mail to the e-mail address you provided to us when you registered on our website. You may withdraw your consent to receive communications from us electronically by contacting customer care. However, if you withdraw your consent to receive our communications electronically, you must discontinue your use of your account.<\/span><\/p>\n<p>\u00a0<\/p>\n<h4><b>COPYRIGHT<\/b>\u00a0<\/h4>\n<ul>\n<li><span style=\"font-size: 90%;\">This website\u2019s content (including text, design, layout, images, and videos) are protected by copyright and are the property of printfactory.com.ng. Any use other than for your own personal and non-commercial use in line with the transactions and communications between you and us is not allowed without our express written permission.<\/span><\/li>\n<\/ul>\n<h4>\u00a0<\/h4>\n<h4><b>INDEMNITY\u00a0<\/b><\/h4>\n<ul>\n<li><span style=\"font-size: 90%;\">The buyer shall indemnify us against all claims for Infringements or alleged infringement of third parties\u2019 patent copyright or other industrial property rights, and all costs and expenses incurred in connection therewith, arising from the execution of the buyer\u2019s designs, patterns or specifications.<\/span><\/li>\n<\/ul>\n<p>\u00a0<\/p>\n<h4><b>TERMS AND CONDITIONS<\/b><\/h4>\n<h4><b><\/b><strong><span style=\"font-size: 90%;\">1.\u00a0<\/span><\/strong><b>DESIGN \/ ARTWORK<\/b><\/h4>\n<p><span style=\"font-size: 90%;\">Design is the most crucial part of printing, so we handle it professionally. You can either send us your design or we design for you. But DESIGN IS NOT FREE. Payments are to be made before design commencement.<\/span><\/p>\n<h5><b>A. IN-HOUSE DESIGN SUPPORT<\/b><\/h5>\n<ul>\n<li><span style=\"font-size: 90%;\">Printfactory.com.ng will charge for artwork depending on the design requirements per project, timeline and the number of revisions done by the customer. Any design revision above 2 times will be charged accordingly per further revisions unless otherwise stipulated.<\/span><\/li>\n<li><span style=\"font-size: 90%;\">All artwork will remain the intellectual property of printfactory.com.ng until paid in for in full by the client or any third party. <\/span><\/li>\n<li><span style=\"font-size: 90%;\">Design amounts do not include the purchase of any high resolution images if and when required. Images supplied by printfactory.com.ng remains our property and can be used for several customers, unless fully paid for by the customer.<\/span><\/li>\n<li><span style=\"font-size: 90%;\">The customer agrees that photos of the completed jobs can be used by printfactory.com.ng on Social Media, in exhibitions, for publications, other promotional and as well as on the website for advertising purposes.<\/span><\/li>\n<li><span style=\"font-size: 90%;\">The customer is required to supply by email, a design brief prior to the commencement of any designing. This \u201cbrief\u201d will be a detailed description of how the design should look, colours required, wording, logos to be used, and whether the design is to be kept corporate or \u201cplayful, lastly any other information.<\/span><\/li>\n<\/ul>\n<p>\u00a0<\/p>\n<h5><b>B. DESIGN SUPPLIED BY CUSTOMERS<\/b><\/h5>\n<ul>\n<li><span style=\"font-size: 90%;\">All artwork supplied by customers must be supplied in CMYK format and as 300dpi Hi-Res PDF\u2019s. Printfactory.com.ng cannot be responsible for any colour shift that may occur when converting from RGB to CMYK and images that may print blurred or pixelated due to customer supplied artwork if it’s less than 300dpi.<\/span><\/li>\n<li><span style=\"font-size: 90%;\">All Fonts must be converted to Curves and the Fonts, images and colours must be embedded. Printfactory.com.ng will not be held responsible for images, fonts, etc. missing due to the above not been done. All colours MUST be in CMYK.<\/span><\/li>\n<li><span style=\"font-size: 90%;\">All artwork that is supplied to printfactory.com.ng must be supplied to size as a PDF \u00a0Corel Draw [CDR] , Adobe Illustrator [AI] \u00a0and Photoshop [PSD] format.\u00a0<\/span><span style=\"font-size: 90%;\">Printfactory.com.ng cannot AND will not be held responsible for any artwork supplied by others.<\/span><\/li>\n<li><span style=\"font-size: 90%;\">Any delays in artwork not being supplied printfactory.com.ng may lead to your order missing the desired delivery slot, especially for orders placed under our \u2018Fast Delivery\u2019 service.<\/span><\/li>\n<li><span style=\"font-size: 90%;\">We require 3mm bleed on all edges if the document requires this. If you are unsure of the term \u2018bleed\u2019 then please ensure you speak to one of our customer service team.<span class=\"Apple-converted-space\">\u00a0<\/span><\/span><\/li>\n<li><span style=\"font-size: 90%;\">If the artwork supplied is not \u2018Print Ready\u2019 then Printfactory.com.ng will contact you in order for you to re-supply or to make amendments and endeavour to get your order into print as soon as possible.<span class=\"Apple-converted-space\">\u00a0<\/span><\/span><\/li>\n<li><span style=\"font-size: 90%;\">In most cases printfactory.com.ng will amend your artwork for you without charge if it is simple, however we may have to charge for alterations which can\u2019t be rectified quickly \u2013 but we will of course advise you of any cost implication. Printfactory.com.ng shall not be responsible for any alteration that is not duly verified or approved by the customer.<span class=\"Apple-converted-space\">\u00a0<\/span><\/span><\/li>\n<li><span style=\"font-size: 90%;\">When supplying your own artwork, please remove all registration and crop marks.<\/span><\/li>\n<li>The customer agrees that photos of the completed jobs can be used by print factory.com.ng on social media, in exhibitions, for publications, other promotional and as well as on the website for advertising purposes<\/li>\n<\/ul>\n<h4>\u00a0<\/h4>\n<h4><b>2. PROOFS<\/b><\/h4>\n<ul>\n<li><span style=\"font-size: 90%;\">Proofs are very essential, because it is the final design\/artwork revision before print commencement. Therefore, every design will be submitted for customer\u2019s approval by email provided and\/or by post.<\/span><\/li>\n<li><span style=\"font-size: 90%;\">Proofs are NOT supplied regularly as standard. Proofs must be requested by the person making an order at the same time the order is being placed. This should be done in writing via email as verbal confirmation shall not be accepted. All hard copy proofs are subject to an additional charge unless otherwise agreed depending on the brief.<\/span><\/li>\n<li><span style=\"font-size: 90%;\">The Customer is 100% responsible for the accuracy of the proofs. As such an approval signature or go-ahead e-mail, or that of the authorized representative is required on all artwork prior to release for printing, digital publication, or other implementation. Printfactory.com.ng will not accept any liability for errors or mistakes that have been approved by the Customer.<\/span><\/li>\n<\/ul>\n<p>\u00a0<\/p>\n<h4><strong><span style=\"font-size: 90%;\">3.\u00a0<\/span><\/strong><b>PRODUCTS WARRANTY AND LIABILITY<\/b><\/h4>\n<h5><b>A. PRODUCT DESCRIPTION\u00a0<\/b><\/h5>\n<ul>\n<li><span style=\"font-size: 90%;\">We reserve the right to alter any details of products advertised without notice and while every effort is made to describe goods accurately in the advertisement and product details, no warranty is given as to accuracy and no responsibility will be accepted for error or mis-description and any resulting loss.<\/span><\/li>\n<li>\n<p><span style=\"font-size: 90%;\">Although we warrant that the goods will, at the times of delivery, correspond to the description given by us, all products we sell are of a technical nature and it is\u00a0not practical to publish detailed specifications of all the products. All images,descriptive matter, specifications and advertising are for the sole purpose of\u00a0giving an approximate description of the goods.<\/span><\/p>\n<\/li>\n<\/ul>\n<h5><b>B. ORDER ACCEPTANCE\u00a0<\/b><\/h5>\n<ul>\n<li>\n<p><span style=\"font-size: 90%;\">Completion of checkout online does not constitute our acceptance\u00a0<\/span><span style=\"font-size: 90%;\">of your order. You will be notified by email as soon as possible with\u00a0<\/span><span style=\"font-size: 90%;\">confirmation that we are processing your order. Our acceptance of your order\u00a0<\/span><span style=\"font-size: 90%;\">will take place only when your full payment (as Ref No: 4.ii) is confirmed.<\/span><\/p>\n<\/li>\n<li>\n<p><span style=\"font-size: 90%;\">We have the right, prior to commencement of production, to decline an order\u00a0<\/span><span style=\"font-size: 90%;\">for any reason, including legal and regulatory reasons.<\/span><\/p>\n<\/li>\n<li>\n<p><span style=\"font-size: 90%;\">Our contract with the customer only starts when you receive the order\u00a0<\/span><span style=\"font-size: 90%;\">confirmation via email and remain in place until the last day of delivery.<\/span><\/p>\n<\/li>\n<li>\n<p><span style=\"font-size: 90%;\">If we cannot supply you with part\/all of the products you ordered, we will not\u00a0<\/span><span style=\"font-size: 90%;\">process the parts of your order available, and if you have already paid for\u00a0<\/span><span style=\"font-size: 90%;\">the product(s), we advice clients to use it for another item or bear a 25% administrative surcharge fee at refund, which will be done as soon as reasonably possible.<\/span><\/p>\n<\/li>\n<li>\n<p><span style=\"font-size: 90%;\">If the fulfillment of any aspect of an order would be illegal or unlawful, we have\u00a0<\/span><span style=\"font-size: 90%;\">the right to stop or cease to fulfil the order at any time, including after payment\u00a0<\/span><span style=\"font-size: 90%;\">confirmation and notification to you that the order is being processed. In such\u00a0<\/span><span style=\"font-size: 90%;\">circumstances, you acknowledge that printfactory.com.ng shall incur no liability.<\/span><\/p>\n<\/li>\n<\/ul>\n<p>\u00a0<\/p>\n<h5><b>C. CHANGES TO ORDER<\/b><\/h5>\n<ul>\n<li>\n<p><span style=\"font-size: 90%;\">Any changes in quantity ordered must be made in writing via email prior to\u00a0<\/span><span style=\"font-size: 90%;\">commencement of production. Any increase\/decrease in the order must be\u00a0<\/span><span style=\"font-size: 90%;\">regarded as a separate contract unless written notification is received before\u00a0<\/span><span style=\"font-size: 90%;\">production commences on the original order.<\/span><\/p>\n<\/li>\n<li>\n<p><span style=\"font-size: 90%;\">As such, we reserve the right to alter the delivery date agreed initially due to us\u00a0<\/span><span style=\"font-size: 90%;\">having to potentially order in more materials to achieve a desired larger\u00a0<\/span><span style=\"font-size: 90%;\">quantity.<\/span><\/p>\n<\/li>\n<\/ul>\n<p>\u00a0<\/p>\n<h4><b>4. PAYMENT TERMS<\/b><\/h4>\n<ul>\n<li><span style=\"font-size: 90%;\">Approved design(s) for print, must be duly confirmed with a stated paid invoice evidence.<\/span><\/li>\n<li><span style=\"font-size: 90%;\">FULL PAYMENT is required on any Invoice transaction both on the website and offline.<\/span><\/li>\n<li><span style=\"font-size: 90%;\">While on transactions above N500,000 offline, \u00a080% ADVANCE PAYMENT is expected and 20% BALANCE PAYMENT on delivery of product(s) based on written agreement.<\/span><\/li>\n<li><span style=\"font-size: 90%;\">7.5% VAT will be included on the overall total invoice based on the specified quantity.<\/span><\/li>\n<li><span style=\"font-size: 90%;\">Discount\/Promos on all TRANSACTIONS are subject to review periodically due to changes in market price.<\/span><\/li>\n<li><span style=\"font-size: 90%;\">When paying into our account please remember to specify payment reference and notify us with your payment evidence. Once confirmed, we will proceed with either your design or print production, depending on the payment reference.<\/span><\/li>\n<\/ul>\n<p><strong style=\"color: #555555;\"><span style=\"font-size: 90%;\">PAYMENT PLATFORMS:<\/span><\/strong><\/p>\n<ol>\n<li style=\"list-style-type: none;\">\n<ul>\n<li><span style=\"font-size: 90%;\"><b>Cash<\/b>\u00a0\u2013 (Acceptable In-store) <\/span><\/li>\n<li><span style=\"font-size: 90%;\"><b>Debit\/Credit card<\/b>\u00a0\u2013 (Acceptable Online \u2013 VISA &amp; MasterCard)<\/span><\/li>\n<li><span style=\"font-size: 90%;\"><b>Bank Transfer<\/b>\u00a0\u2013 (Kindly send us your payment evidence for confirmation)<\/span><\/li>\n<li><span style=\"font-size: 90%;\"><b>Cheque<\/b>\u00a0\u2013 (Acceptable In-store &amp; must undergo clearance before production commencement)<\/span><\/li>\n<\/ul>\n<\/li>\n<\/ol>\n<p><span style=\"font-size: 90%;\"><b>BANK DETAILS:<\/b><\/span><br \/><span style=\"font-size: 90%;\"><b>Account Name<\/b>: LATOBAK PRINTFACTORY<\/span><br \/><span style=\"font-size: 90%;\"><b>Account Number<\/b>:\u00a0\u00a00256819242 \u2013 GT Bank<\/span><br \/><span style=\"font-size: 90%;\">\u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 2031661470 \u2013 First Bank<\/span><\/p>\n<p>\u00a0<\/p>\n<h4><b>5. PRODUCTION\u00a0<\/b><\/h4>\n<ul>\n<li><span style=\"font-size: 90%;\">Design(s) will only be printed when the artwork has been duly approved, based on specifications. <\/span><\/li>\n<li><span style=\"font-size: 90%;\">Payments must be confirmed before production commencement. <\/span><\/li>\n<li><span style=\"font-size: 90%;\">Should any customer’s purchase order undergoing production be cancelled, such Customer will be held responsible for the full cost of production.<\/span><\/li>\n<li>\n<p><span style=\"color: #282828;\"><span style=\"font-size: 90%;\">Please note that the color output of printed items will be affected based on the type of material\u00a0<\/span><span style=\"font-size: 90%;\">surface the artwork is to be printed such as paper materials, PVCs, cotton or jersey apparel\u00a0<\/span><span style=\"font-size: 90%;\">materials, SAVs, Flex, metal etc , as well as any applied special effect such as Lamination or\u00a0<\/span><span style=\"font-size: 90%;\">Varnish. Therefore, Printfactory.com.ng shall not accept liability or responsibility for any\u00a0<\/span><span style=\"font-size: 90%;\">variations in color or any other defects or irregularities as a result of this.<\/span><\/span><\/p>\n<\/li>\n<\/ul>\n<p>\u00a0<\/p>\n<h5><b>A. STATIONERY\u00a0<\/b><\/h5>\n<ul>\n<li>\n<p><b><span style=\"font-size: 85%;\">PAPER QUALITY\u00a0<\/span><br \/><\/b><span style=\"font-size: 90%;\">We cannot guarantee the paper quality will be exactly the same as previous orders or samples received as we buy and source our paper from a variety of paper mills and merchants and stock a large number of paper pallets. Our paper cannot be compared like for like to other printers, paper may vary slightly from paper\u2019s smooth, rough, colour, grain etc.<\/span><\/p>\n<\/li>\n<li><b><span style=\"font-size: 85%;\">PAPER GRAMS (GSM)<\/span><br \/><\/b><span style=\"font-size: 90%; color: #555555;\">We cannot give 100% guarantee of the paper grams (GSM) as we buy from paper merchant with certificate of paper grams. 5% or more variations of paper grams (GSM) can happen due to large volume of paper purchase from different merchant.<\/span><\/li>\n<\/ul>\n<ul>\n<li><b><span style=\"font-size: 85%;\">SPECIAL EFFECTS\u00a0<\/span><br \/><\/b><span style=\"font-size: 90%; color: #555555;\"><span style=\"font-size: 90%;\">Printfactory.com.ng provides a variety of paper special effects ranging from UV\u00a0spot lamination. embossment, vanishing, hot lamination\/foiling, edge curving\u00a0etc. However, printfactory.com.ng shall not be responsible for the output as a\u00a0result of the artwork and failure of the customer to concede to advise.<\/span><\/span><\/li>\n<\/ul>\n<p>\u00a0<\/p>\n<h5><b>B. SIGNAGES &amp; DISPLAY\u00a0<\/b><\/h5>\n<p><span style=\"font-size: 90%;\">This category covers all products and items ranging from displays of Point of sales materials to\u00a0<\/span><span style=\"font-size: 90%;\">signages such as; roll up banner, snapper frames, collapsible table, gazebo, flags &amp; flying\u00a0<\/span><span style=\"font-size: 90%;\">banners, billboards, signs &amp; vehicle branding etc. Placing any order from this section automatically\u00a0<\/span><span style=\"font-size: 90%;\">means that you have agreed to all our terms and conditions guiding this section. If you have any\u00a0<\/span><span style=\"font-size: 90%;\">questions or feel unsure about any of the content please contact our customer service team <\/span><span style=\"font-size: 90%;\">before placing an order.<\/span><\/p>\n<h4><b><span style=\"font-size: 90%;\">VEHICLE BRANDING\u00a0<\/span><br \/><\/b><\/h4>\n<ul>\n<li><span style=\"font-size: 90%;\">The customer is obliged to sign our VEHICLE CHECK-IN FORM on\u00a0<\/span><span style=\"font-size: 90%;\">submission\/handover of vehicle at our premises and confirm items in the\u00a0<\/span><span style=\"font-size: 90%; color: #555555;\">vehicle. We hereby advise that all personal items be removed from the vehicle\u00a0<\/span><span style=\"font-size: 90%; color: #555555;\">before handing over for branding. We would not be held liable for any loss or\u00a0<\/span><span style=\"font-size: 90%; color: #555555;\">theft of items.<br \/><\/span><\/li>\n<li><span style=\"font-size: 90%; color: #555555;\">Minimum of 24 hours after artwork approval is required before applying vinyl to\u00a0<\/span><span style=\"font-size: 90%; color: #555555;\">vehicle, this is to allow for printing and drying time. Therefore customers\u00a0<\/span><span style=\"font-size: 90%; color: #555555;\">advised to check-in their vehicle after 24hours, with a representative on\u00a0<\/span><span style=\"font-size: 90%; color: #555555;\">standby.<\/span><\/li>\n<li><span style=\"font-size: 90%; color: #555555;\"><span style=\"font-size: 90%; color: #555555;\">Printfactory.com.ng accepts no responsibility due to theft, fire, loss or damage\u00a0<\/span><span style=\"font-size: 90%; color: #555555;\">to goods, whatsoever, while the vehicles are within our care or at our premises.<\/span><\/span><\/li>\n<li><span style=\"font-size: 90%; color: #555555;\">Should you request the removal of any decals, we do not accept responsibility\u00a0<\/span><span style=\"font-size: 90%; color: #555555;\">for any damage to paint work that might occur.\u00a0<\/span><\/li>\n<li><span style=\"font-size: 90%; color: #555555;\"><span style=\"font-size: 90%; color: #555555;\">If a vehicle has been resprayed before checking in with printfactory.com.ng, we\u00a0<\/span><span style=\"font-size: 90%; color: #555555;\">do not accept responsibility if; lifting or failing of the material occurs during or\u00a0<\/span><span style=\"font-size: 90%; color: #555555;\">after the vehicle has been branded.<\/span><\/span><\/li>\n<li><span style=\"font-size: 90%;\">Printfactory.com.ng members, or directors will not be held responsible should\u00a0<\/span><span style=\"font-size: 90%;\">anything occur to the vehicle whether parked on our premises during the day or\u00a0<\/span><span style=\"font-size: 90%;\">overnight after the stipulated agreed time of pick up with\/without out the\u00a0<\/span><span style=\"font-size: 90%;\">customer\u2019s representative.<\/span><\/li>\n<li><span style=\"font-size: 90%;\">Printfactory.com.ng reserves the right to remove all items such as branding, etc.\u00a0<\/span><span style=\"font-size: 90%;\">which have not been fully paid for by the customer. And the customer will be\u00a0<\/span><span style=\"font-size: 90%;\">responsible for the cost of reinstallation\/delivery.<\/span><\/li>\n<li><span style=\"font-size: 90%;\">The customer is expected to check that the vehicle branding ordered is in\u00a0<\/span><span style=\"font-size: 90%;\">accordance with the quote specification before and during branding. As\u00a0<\/span><span style=\"font-size: 90%;\">Printfactory.com.ng shall not be responsible for negligence.<\/span><\/li>\n<\/ul>\n<h4>\u00a0<\/h4>\n<h4><strong>2. SIGNAGES<\/strong><\/h4>\n<p><strong>I. WARRANTY<\/strong><\/p>\n<p><strong>A. EXTERIOR\/OUTDOOR SIGNS<br \/><\/strong><span style=\"font-size: 90%;\">Warranty is for one (1) year against;<\/span><\/p>\n<ul>\n<li><span style=\"font-size: 90%;\">Paint peeling from backgrounds, edges, lettering, framing,\u00a0<span style=\"color: #555555;\">supports and all visible surfaces.<\/span><\/span><\/li>\n<li><span style=\"font-size: 90%;\"><span style=\"color: #555555;\">Fading colors – some colors are more prone to fade and will be\u00a0<\/span><span style=\"color: #555555;\">rated at the time of purchase.<\/span><\/span><\/li>\n<li><span style=\"color: #555555; font-size: 90%;\">Vinyl peeling, curling, shrinking or cracking.<\/span><\/li>\n<li><span style=\"color: #555555; font-size: 90%;\">Substrate delamination, cracking or rusting.<\/span><\/li>\n<li><span style=\"color: #555555; font-size: 90%;\">\u00a0Letters or graphics detaching from surfaces.<\/span><\/li>\n<li><span style=\"font-size: 90%;\"><span style=\"color: #555555;\">Breaking welds on metal framing, structures and supports when\u00a0<\/span><span style=\"color: #555555;\">properly installed.<\/span><\/span><\/li>\n<\/ul>\n<p>\u00a0<\/p>\n<p><strong>B. INTERIOR\/INDOOR SIGNS<br \/><\/strong><span style=\"font-size: 90%;\">Warranty is for two (2) years against;<\/span><\/p>\n<ul>\n<li><span style=\"font-size: 90%;\">Paint peeling from backgrounds, edges, lettering, framing,\u00a0<\/span><span style=\"font-size: 90%; color: #555555;\">supports and all visible surfaces.<\/span><\/li>\n<li><span style=\"font-size: 90%; color: #555555;\">Fading colors – some colors are more prone to fade and will be\u00a0<\/span><span style=\"font-size: 90%; color: #555555;\">rated at the time of purchase.<\/span><\/li>\n<li><span style=\"font-size: 90%; color: #555555;\">Vinyl peeling, curling, shrinking or cracking.<\/span><\/li>\n<li><span style=\"font-size: 90%; color: #555555;\">\u00a0Substrate delamination, cracking or rusting.<\/span><\/li>\n<li><span style=\"font-size: 90%; color: #555555;\">Letters or graphics detaching from surfaces.<\/span><\/li>\n<li><span style=\"font-size: 90%; color: #555555;\">Breaking welds on metal framing, structures and supports when\u00a0<\/span><span style=\"font-size: 90%; color: #555555;\">properly installed.<\/span><\/li>\n<\/ul>\n<p>\u00a0<\/p>\n<p><span style=\"font-size: 90%;\">C. All warranty starts billing from date of installation.<\/span><\/p>\n<p><span style=\"font-size: 90%;\">D. Manufacturer\u2019s warranty of LED lightings, electronic transformers &amp;\u00a0<\/span><span style=\"font-size: 90%;\">neon ballasts is covered for 1year from date of billing. This does not\u00a0<\/span><span style=\"font-size: 90%;\">include removal of defective units and reinstallation of new units after\u00a0<\/span><span style=\"font-size: 90%;\">90days.<\/span><\/p>\n<p><span style=\"font-size: 90%;\">E. Manufacturer warranty of Opaque, metallic, &amp; translucent vinyl\u00a0<\/span><span style=\"font-size: 90%;\">depends on the manufacturer (see Exterior &amp; interior warranty above)<\/span><\/p>\n<p><span style=\"font-size: 90%;\">F. Vinyl material will be replaced at no charge to the customer by the vinyl\u00a0<\/span><span style=\"font-size: 90%;\">manufacturer if the product is proven abnormal. Recutting of the\u00a0<\/span><span style=\"font-size: 90%;\">material and reinstallation are not covered past the 1year standard sign\u00a0<\/span><span style=\"font-size: 90%;\">warranty.<\/span><\/p>\n<p><span style=\"font-size: 90%;\">G. There is NO WARRANTY beyond the stipulated written time frame,<\/span><span style=\"font-size: 90%;\">Printfactory.com.ng will not pay incidental or consequential damages\u00a0<\/span><span style=\"font-size: 90%;\">under this warranty. By this, we mean any loss of business, business\u00a0<\/span><span style=\"font-size: 90%;\">expenses, or damage regarding sign(s).<\/span><\/p>\n<p><span style=\"font-size: 90%;\">H. In case of any natural or man-made disaster, government policies etc\u00a0<\/span><span style=\"font-size: 90%;\">after the agreed time of pick up, delivery or installation.\u00a0<\/span><span style=\"font-size: 90%;\">Printfactory.com.ng will not be responsible for any sign within or\u00a0<\/span><span style=\"font-size: 90%;\">outside his premise.<\/span><\/p>\n<p><span style=\"font-size: 90%;\">I. Printfactory.com.ng will not take responsibility to repair or replace any\u00a0<\/span><span style=\"font-size: 90%;\">defective sign complaint after 24hour of installation\/delivery<\/span><\/p>\n<p><strong>C. EXCLUSIONS<\/strong><\/p>\n<p><span style=\"font-size: 90%;\">We do not take responsibility for building structure being inadequate to\u00a0support sign(s) and\/or interior or exterior building surfaces to accept\u00a0<\/span><span style=\"font-size: 90%;\">signage. (re: painting, patching or touch up of surface unless in original\u00a0<\/span><span style=\"font-size: 90%;\">bid).<\/span><\/p>\n<p><span style=\"font-size: 90%;\">\u25cf This warranty does not cover any damage resulting from neglect or\u00a0<\/span><span style=\"font-size: 90%;\">failure to regularly maintain or clean the signage.<\/span><\/p>\n<h4>\u00a0<\/h4>\n<h4><strong>6. FINISHING\/PACKAGING<\/strong><\/h4>\n<ul>\n<li><span style=\"font-size: 90%;\">All finishing is done with high quality human precisions, and every effort will be made to package the\u00a0correct quantity ordered but owing to the difficulty of producing exact quantities due to wastage,\u00a0estimates and\/or orders are conditional upon a margin of five percent (5%) being allowed for over\u2019s\u00a0or shortages.<\/span><\/li>\n<\/ul>\n<p>\u00a0<\/p>\n<h4><strong>7. DELIVERY<br \/><\/strong><\/h4>\n<p><span style=\"font-size: 85%;\">Our speedy response to deliver your product will ease you from facing road hassles. But, NO FREE\u00a0DELIVERY: Shipment cost applies based on location, weight &amp; size of the product.<\/span><\/p>\n<ul>\n<li><span style=\"font-size: 90%;\">Product delivery timeline counts from when design has been proofread &amp; approved for\u00a0<\/span><span style=\"font-size: 90%; color: #555555;\">production commenced with payment confirmed.<\/span><\/li>\n<li><span style=\"font-size: 90%; color: #555555;\">Any delays in artwork not being supplied \u2018Print Ready\u2019 and on time may lead to your order\u00a0<\/span><span style=\"font-size: 90%; color: #555555;\">missing the desired delivery slot, especially for orders placed on our \u201924 Hours Delivery\u2019 service.<\/span><\/li>\n<li><span style=\"font-size: 90%; color: #555555;\">A charge will be made to cover delivery of ready print packages on all orders. The delivery\u00a0<\/span><span style=\"font-size: 90%; color: #555555;\">charge is not included in the product prices shown.<\/span><\/li>\n<li><span style=\"font-size: 90%; color: #555555;\">We also offer international delivery to a number of countries. All orders for international\u00a0<\/span><span style=\"font-size: 90%; color: #555555;\">delivery are subject to international terms and conditions.<\/span><\/li>\n<li><span style=\"font-size: 90%; color: #555555;\">Every effort will be made to deliver on time, but any delivery day specified is a \u2018best endeavour\u2019<\/span><span style=\"font-size: 90%; color: #555555;\">and no liability is accepted for any loss arising from delay or error in the delivery of the goods.\u00a0<\/span><span style=\"font-size: 90%; color: #555555;\">We will do our very best to ensure that an order is dispatched on the day specified. But we\u00a0<\/span><span style=\"font-size: 90%; color: #555555;\">cannot give an exact delivery time guarantee or assure that the delivery will be made on as per\u00a0<\/span><span style=\"font-size: 90%; color: #555555;\">our indicated time, as we have to rely on Third Party Delivery Company \/ courier.<\/span><\/li>\n<li><span style=\"font-size: 90%; color: #555555;\">If an order is delivered to the wrong delivery addresses due to the customer providing us with\u00a0<\/span><span style=\"font-size: 90%; color: #555555;\">the wrong details, then it\u2019s possible that the package will be returned back to\u00a0<\/span><span style=\"font-size: 90%; color: #555555;\">printfactory.com.ng\u2019s premises. In the event of this happening we will arrange for redelivery of\u00a0<\/span><span style=\"font-size: 90%; color: #555555;\">the consignment to the correct address provided and charge for the additional delivery cost\u00a0<\/span><span style=\"font-size: 90%; color: #555555;\">incurred .<\/span><\/li>\n<\/ul>\n<p>\u00a0<\/p>\n<h4><b>COMPLAINTS<\/b><\/h4>\n<p><span style=\"font-size: 90%;\">Any complaints must be made within 24hours of receiving your goods. Any complaints made after this time period are void of any right to refund or reprint. We have right to resolve any complaint within our own discretion and we will not be liable for any loss of income, loss of profits, loss of markets, loss of reputation, loss of customers, loss of use, loss of an opportunity even if we had knowledge that such damages or loss might arise or for any indirect, incidental, special or consequential damages or loss howsoever arising including without limitation breach of contract, negligence, wilful act or default.<\/span><\/p>\n<h5><b>A. FORCE MAJEURE\u00a0<\/b><\/h5>\n<ul>\n<li><span style=\"font-size: 90%;\">We will not be held responsible for failure or delay in the carrying out of our obligations under the contract arising from any cause outside our reasonable control or by inability to procure materials or articles except at higher prices due to any such cause and in such circumstances we shall be entitled by notice to terminate the contract in whole or in part without incurring any liability whatsoever to you.<\/span><\/li>\n<\/ul>\n<h5>\u00a0<\/h5>\n<h5><strong>B. DEFECTIVE PRODUCTS\/GOODS<\/strong><\/h5>\n<ul>\n<li><span style=\"font-size: 90%;\">If the product is found to be faulty upon delivery, please contact us within 24hours for\u00a0<span style=\"color: #555555;\">rectification. If you delay in making a complaint beyond the 24hours specified, you may\u00a0<\/span><span style=\"color: #555555;\">not be entitled to a repair.<\/span><\/span><\/li>\n<li><span style=\"font-size: 90%;\"><span style=\"color: #555555;\">Printfactory.com.ng shall not be liable for any costs, expenses incurred by the customer\u00a0<\/span><span style=\"color: #555555;\">or any other person or 3rd party company arising directly or indirectly out of any print\u00a0<\/span><span style=\"color: #555555;\">error.<\/span><\/span><\/li>\n<li><span style=\"font-size: 90%;\"><span style=\"color: #555555;\">In the event that we have printed a document incorrectly and it is found to be our fault\u00a0<\/span><span style=\"color: #555555;\">then we will supply a full re-print without cost to the customer.<\/span><\/span><\/li>\n<\/ul>\n<h5>\u00a0<\/h5>\n<h5><b>C. LIABILITY\u00a0<\/b><\/h5>\n<p><span style=\"font-size: 90%;\">Save insofar as defects in the goods cause death injury or damage to personal property, our\u00a0liability for any loss or damage suffered by you in respect of the goods shall be limited to the\u00a0contract value of the goods. We will not be liable for any loss of income, loss of profits, loss of\u00a0markets, loss of reputation, loss of customers, loss of use, theft, loss of an opportunity even if\u00a0we had knowledge that such damages or loss might arise or for any indirect, incidental, special\u00a0or consequential damages or loss howsoever arising including without limitation breach of\u00a0contract, negligence, willful act or default in lieu of any unfulfilled order.<\/span><\/p>\n<p>\u00a0<\/p>\n<p>\u00a0<\/p>\n\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\n\n<\/div>\n<div class=\"row\"  id=\"row-1329456615\">\n\n\n<\/div>\n\n\t\t<\/div>\n\n\t\t\n<style>\n#section_1342269992 {\n  padding-top: 50px;\n  padding-bottom: 50px;\n}\n#section_1342269992 .ux-shape-divider--top svg {\n  height: 150px;\n  --divider-top-width: 100%;\n}\n#section_1342269992 .ux-shape-divider--bottom svg {\n  height: 150px;\n  --divider-width: 100%;\n}\n<\/style>\n\t<\/section>\n\t\n\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"page-blank.php","meta":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v20.9 (Yoast SEO v21.6) - 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